Let customers book, move and cancel in the same chat.
The booking engine reads your calendar, offers real slots and confirms in chat. It reminds customers before the visit and gives your team a daily digest, so fewer slots go empty.
How it runs
- Request
- Details collected
- Availability check
- Record and event
- Confirmation
- Reminder and digest
- Calendar
- Your existing calendar
- Records
- A simple booking sheet
- Messages
- Confirmations and reminders in chat
- Schedules
- Reminders and a daily digest
What it does
Every capability below is configured for your business and runs without manual effort.
Real availability
Free slots come from your calendar. The AI never makes up an opening.
Book, reschedule, cancel
All three work in the same conversation.
Conversation state
Customers can pause and continue without starting over.
Reminders
Messages go out ahead of the appointment on your schedule, 24 hours by default.
Daily digest
Your team receives the next day’s appointments and pending items.
Service menu
Services, durations and rules are listed in a sheet you control.
Owner alerts
New bookings, cancellations and exceptions reach the owner at once.
Multi-tenant ready
One build can serve many clinics, centres or branches.
How it runs
From the first trigger to the finished action.
Request
A customer asks to book.
Details collected
Service, day, time and contact details.
Availability check
The workflow checks the calendar and your rules.
Record and event
The booking is saved and the calendar event created.
Confirmation
A confirmation goes to the customer in chat.
Reminder and digest
A reminder before the visit and a digest for your team.
Where it is used
Industry systems built around this product.
Healthcare
A full appointment book and a quieter front desk.
Explore this systemCAs and professional firms
Client appointments that book themselves into your calendar.
Explore this systemAutomobile service centres
Every service bay booked and every customer reminded.
Explore this systemReal estate
Never lose a buyer to the broker who replied first.
Explore this systemRestaurants and cafés
Fill tables and bring regulars back, on autopilot.
Explore this systemFits into what you already use
- Your calendar
- Spreadsheets
- Your business chat number
- Video meeting links
- Owner alerts
Questions
Can customers reschedule on their own?
Yes. They message again and the agent moves the booking.
Can I set working hours and buffer time?
Yes. Those are settings in the services and configuration sheets.
Guides on this topic
Short, practical reading on the same problem.
Add Booking and Reminder Engine to your business.
Book a free automation audit. We will scope it against your channels, tools and process.
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