From first call to live system in clear, accountable steps.
You always know what is happening, what we need from you and what you will get. Nothing goes live on your customers until you have seen and approved it.
- Starts with
- A free automation audit
- You provide
- Your process, your content and access to your tools
- We deliver
- A tested system that runs on its own
- After launch
- Monitoring, fixes and steady tuning
The path, step by step
Six phases. Each one ends with something you can see and approve. The time each takes depends on scope, and your plan sets it out before you commit.
Audit
We map how enquiries reach you, where they leak and which one outcome to move first.
- You
- Share how enquiries arrive and who handles them.
- You get
- A written scope and a recommended first outcome.
Design
We draw the workflow, write the conversation flows and set the rules, approvals and handoffs.
- You
- Approve the flows, the wording and what the agent may say.
- You get
- A signed-off blueprint.
Build and connect
We build the workflows, train the agent on your information and connect your number, CRM, calendar and spreadsheets.
- You
- Give access and the content the agent needs, such as services, timings and policies.
- You get
- A working system, tested away from customers.
Test
Real conversations, edge cases, failures and handoffs are tested before a customer sees anything.
- You
- Try it yourself and tell us what feels wrong.
- You get
- A short test report and fixes.
Go live
We switch on the system, watch the first runs closely and set up your owner alerts and dashboards.
- You
- Receive alerts and take over conversations that need you.
- You get
- A live system and a view of results.
Improve
We review results, tune the questions and rules, and add modules as your business grows.
- You
- Tell us what is changing in your business.
- You get
- Steady improvement and new modules when you need them.
What to have in mind before the first call
None of this needs preparing in advance. It just makes the first call faster.
Are you ready to start?
Tick what is true today. You do not need all of them. The audit fills in the rest.
Who does what
A clear split, so nothing falls between us.
After you go live
Launch is the start of the improvement, not the end of the project.
We watch the first runs
In the days after go-live we monitor the first conversations and fix what real customers expose. Ongoing support is set out in your plan.
We tune from real data
Questions, rules and messages are adjusted using the results your dashboard shows.
We add modules as you grow
Start with one outcome. Add booking, quotes, voice or reporting when the business is ready.
Questions about the process
How long does it take to go live?
It depends on scope. A single chat agent is a smaller build than a full system with booking, CRM and dashboards. Your scoped plan confirms the timeline before you commit.
Will my customers see anything before it is ready?
No. We test with real conversations away from customers first, and you approve before anything goes live.
What do you need from me?
Access to the tools we will connect, and the content the agent needs, such as services, timings and policies. We tell you exactly what in the audit.
Can we start small?
Yes. Start with one outcome, such as replying to every enquiry, and add modules later.
Start with a free automation audit.
We map how enquiries reach you today and show you the first outcome worth automating.
- Chat and phone+91 70006 60146
- Emailinfo@lytemesh.com
- OfficeB-128, B Block, Sector 2, Noida, Uttar Pradesh 201301