Lytemesh. Connect. Create. Convert.
IndustriesEducation

Fill your batches while counsellors focus on counselling.

A multi-tenant system for schools, coaching institutes, colleges and online academies. It captures every enquiry, talks to families in chat, books counselling and keeps parents informed every week.

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  • Built for
  • Schools
  • Coaching and test-prep institutes
  • Colleges and universities
  • Skill and vocational institutes
  • Online academies
Admissions assistantOnlineI want details aboutJEE batches for class11.Happy to help. Whichcity and which boardis your child studyingin?Lucknow, CBSE.Thanks. A counsellingslot is open tomorrowat 5 PM. Shall I bookit?Type a messageCourse interestClass 11 JEECounselling bookedTomorrow, 17:00Follow-upScheduled
Channels
Chat, web forms and voice callback
Records
One shared data set for every institution
Schedules
Follow-ups, student alerts and weekly parent updates
AI role
Holds the conversation. Your counsellors take over from there.

Where the revenue leaks

These are the three gaps we see most often, and the reason this system exists.

Enquiries cool off fast

Admission season floods the phones. Parents who do not get a reply the same day often enrol elsewhere.

Follow-up depends on individuals

Counsellors forget callbacks, and nobody knows how many times a lead was contacted.

Parents want regular updates

Weekly progress and attendance messages take staff hours and often go out late.

The same team and the same leads. A different result.

What changes when the routine work runs itself.

Without automation
With Lytemesh
Admission enquiries wait until the office opens
Every enquiry is answered instantly, including nights and Sundays
Counsellors juggle call lists and notebooks
Each lead has an owner, a status and a next step
Follow-up ends when the counsellor gets busy
Up to five automated follow-ups, then a nurture loop
Parents ask for updates, staff compile them
Weekly parent updates go out on schedule
Leaders cannot see where admissions are lost
A funnel from enquiry to admission, by source and course

How your enquiries flow

Every channel in, every outcome out. This is the path your education enquiries take once the system is live.

Ad enquiry forms
Parent chat messages
Admission forms
Calls and callbacks
Walk-in and referral enquiries
Lytemesh automation
  • Understand
  • Qualify
  • Decide
  • Act
Lead scored and routed
Counselling session booked
Counsellor alerted
Five-step follow-up started
Admission funnel updated
Live activitySample
  1. Walk-in logged with its source
  2. Silent lead enters the follow-up cadence
  3. Admission form routed to the right counsellor
  • Ad enquiry forms leads to: Lead scored and routed
  • Parent chat messages leads to: Counselling session booked
  • Admission forms leads to: Counsellor alerted
  • Calls and callbacks leads to: Five-step follow-up started
  • Walk-in and referral enquiries leads to: Admission funnel updated

How the system runs

The path of one enquiry through the automation, step by step.

Owner alertsLive
  • Course interestClass 11 JEE
  • Counselling bookedTomorrow, 17:00
  • Follow-upScheduled

  1. One router for every event

    Every new lead, message, alert and schedule enters one router that sends it to the right workflow.

  2. Lead engine

    Captures the enquiry, replies in chat, records course interest and works toward a booked consultation.

  3. Communication engine

    Sends messages and approved templates in the family’s language.

  4. Student alerts

    Attendance and other alerts reach parents in chat.

  5. Follow-up engine

    Up to five automated attempts. If the lead stays silent, it moves to nurture instead of being chased forever.

  6. Weekly parent updates

    A weekly summary goes to each parent on a fixed schedule.

  7. Voice callback

    When someone prefers a call, a voice agent calls back and logs the result.

What the automation does for your education business

Each capability is configured around your process, not forced into a template.

  • 24/7 admission desk

    An AI agent answers fee, course, batch and facility questions at any hour, in the family’s language.

  • Counselling booking

    Parents pick a slot in chat. The counsellor’s calendar updates and a reminder follows.

  • Five-step follow-up engine

    Silent leads receive timed follow-ups, then move to nurture instead of being chased forever.

  • Student alerts

    Attendance and other alerts reach parents the moment they matter.

  • Weekly parent updates

    A summary goes to every parent on a fixed schedule with no staff effort.

  • Voice callback

    Families who prefer a call get one from a voice agent that logs the outcome.

See your pipeline in real time

A live view of every step from first contact to result. The figures below are a sample view with illustrative data.

Live pipeline viewLiveSample view, illustrative data
Time to first reply
41 sec
Enquiry to counselling
27%
Leads in nurture
96
Pipeline funnel
From first contact to result, with the step-by-step conversion
  • Enquiries520
  • Qualified65% of enquiries338
  • Counselling booked42% of qualified141
  • Admissions37% of counselling booked52
Pipeline funnel
Enquiries520
Qualified338
Counselling booked141
Admissions52
Conversation outcomes
Who handled each conversation
78%resolved
  • Resolved by the agent78%
  • Handed to your team16%
  • Awaiting customer6%
Conversation outcomes
Resolved by the agent78%
Handed to your team16%
Awaiting customer6%
When enquiries arrive
Enquiries by day and time, in two-hour blocks
Mon
Tue
Wed
Thu
Fri
Sat
Sun
12 am6 am12 pm6 pm12 am
FewerMore

68% of enquiries in this sample arrive outside 10 am to 6 pm on weekdays. This is when slow teams lose leads.

When enquiries arrive
MonBusiest 6 pm to 8 pm, 30 enquiries
TueBusiest 12 pm to 2 pm, 27 enquiries
WedBusiest 6 pm to 8 pm, 30 enquiries
ThuBusiest 8 pm to 10 pm, 34 enquiries
FriBusiest 8 pm to 10 pm, 35 enquiries
SatBusiest 6 pm to 8 pm, 37 enquiries
SunBusiest 12 pm to 2 pm, 35 enquiries
Service levels
Share of conversations meeting each target
  • Replied within one minute92%
  • Qualified within five minutes82%
  • Follow-ups sent on time98%
Service levels
Replied within one minute92%
Qualified within five minutes82%
Follow-ups sent on time98%
Where enquiries come from
Share of enquiries by source
  • Ad forms44%
  • Website27%
  • Chat15%
  • Walk-ins logged9%
  • Referrals5%
Where enquiries come from
Ad forms44%
Website27%
Chat15%
Walk-ins logged9%
Referrals5%
Enquiries handled per week
Last eight weeks, rising as the system learns your process
70
Week 1Week 8
Enquiries handled per week
Week 142
Week 244
Week 350
Week 455
Week 562
Week 663
Week 766
Week 870
Live activity
Newest first. Sample events.
  • Course interestClass 11 JEE
  • Counselling bookedTomorrow, 17:00
  • Follow-upScheduled
  • Follow-up sentReminder on day two
  • Handed to your teamSummary attached

What you will track

  • Enquiry to consultation rate
  • Leads that reach all five follow-ups
  • Time to first reply
  • Weekly update delivery rate
  • Nurture leads revived later

Everything included

  • Seven connected workflows that work as one system
  • An institution ID on every record, so one build serves many institutions
  • No institution data hard-coded in the workflows
  • A single simple data store your admin team can read
  • Chat in the family’s language, with approved templates
  • A voice agent you can swap or switch off
  • Lead to consultation as the main conversion goal

Products used in this system

AI Lead Qualification and Routing

From first message to booked appointment, for any industry.

See how it works

AI Chat Agent

A trained assistant on your business chat number, working 24/7.

See how it works

AI Voice Agent

A drop-in voice module for any automation.

See how it works

Booking and Reminder Engine

Calendar-aware booking, rescheduling and reminders in chat.

See how it works

CRM and Channel Integrations

Your CRM, forms and chat channels, connected both ways.

See how it works

Questions about education automation

Does it work for coaching institutes and online academies?

Yes. It is built for schools, coaching and test-prep institutes, colleges, universities, skill institutes and online education companies.

Can one setup serve several branches?

Yes. Every record carries an institution ID, so branches or separate institutions share the system with separate data.

Can parents reply in Hindi?

Yes. The agent replies in the language the parent writes in, including Hindi, Hinglish and English.

Who sees the data?

Only the people you authorise. Every institution’s records stay separate.

Guides for your team

Short, practical reading on the same problem.

Response speed

Speed to lead: why the first reply wins and how to be first

Many customers contact more than one business.

6 min read Bookings

Cut no-shows with reminders that people actually read

Many missed appointments come from forgetting or friction, not lost interest.

6 min read

See how this would run in your education business.

Book a free automation audit. We will map your enquiry flow and show you the system for it.

Book a free automation audit Chat with us now
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