IndustriesService businesses and agencies

Spend your sales hours only on leads that are ready to buy.

For web and IT agencies, consultants, coaches and other lead-driven businesses. Ad leads land on one chat number, the AI qualifies them and the right salesperson gets only the good ones.

  • Built for
  • Web and IT agencies
  • Marketing agencies
  • Consultants and coaches
  • B2B service firms
  • Lead-driven startups
Sales assistantOnlineWe need a new websitefor our clinic.Happy to help. Whichindustry is yourbusiness in, and whatis your timeline?Healthcare. Within amonth.Thanks. I amconnecting you withour healthcarespecialist.Type a messageQualifiedHealthcare, 1 monthRouted toIndustry specialistMeetingBooked
Channels
Click-to-chat ads, ad lead forms, search lead forms and website forms
Records
Qualified and unqualified lists in one sheet
Schedules
Follow-ups and meeting reminders
AI role
Qualifies and answers first-round questions inside your rules

Where the revenue leaks

These are the three gaps we see most often, and the reason this system exists.

Most leads are not ready

Sales time goes to people who will never buy.

Hot leads wait for a free salesperson

Good leads cool while the team is busy on calls.

Many campaigns, many salespeople

Routing by hand stops working beyond a few campaigns.

The same team and the same leads. A different result.

What changes when the routine work runs itself.

Without automation
With Lytemesh
Every lead gets the same slow treatment
Leads are qualified within seconds
Salespeople sort the good from the bad
Only qualified leads reach salespeople
Routing is done by hand
Each lead goes to the right specialist automatically
Campaign results are guesswork
Cost per qualified lead by campaign
Meetings take days to fix
The agent books the meeting in chat

How your enquiries flow

Every channel in, every outcome out. This is the path your service businesses and agencies enquiries take once the system is live.

Ad leads
Chat enquiries
Website forms
Phone calls
Referrals
Lytemesh automation
  • Understand
  • Qualify
  • Decide
  • Act
Lead qualified and scored
Meeting booked
Salesperson alerted
Follow-up sequence started
Cost per qualified lead tracked
Live activitySample
  1. Campaign report shows cost per qualified lead
  2. Quiet lead enters a timed follow-up
  3. Hot website lead alerts the right salesperson
  • Ad leads leads to: Lead qualified and scored
  • Chat enquiries leads to: Meeting booked
  • Website forms leads to: Salesperson alerted
  • Phone calls leads to: Follow-up sequence started
  • Referrals leads to: Cost per qualified lead tracked

How the system runs

The path of one enquiry through the automation, step by step.

Owner alertsLive
  • QualifiedHealthcare, 1 month
  • Routed toIndustry specialist
  • MeetingBooked
  1. Ad click opens a chat

    Click-to-chat ads for each service send people to one common number.

  2. Duplicates removed

    The same person never gets a second greeting.

  3. AI qualification

    The agent asks about the business, the need and the timeline.

  4. Qualified or not

    Each lead is written to the qualified or unqualified list of one sheet.

  5. Routed to the right salesperson

    Qualified leads go to the salesperson for that industry in chat, with a summary. They contact the lead from their own number.

  6. Negotiation and booking

    Where you allow it, the agent handles first-round questions, books a meeting and then hands over to a person.

What the automation does for your service businesses and agencies business

Each capability is configured around your process, not forced into a template.

  • One number for every campaign

    Click-to-chat ads for each service send people to one common number.

  • AI qualification

    The agent asks about the business, the need and the timeline.

  • Duplicate removal

    The same person never gets a second greeting.

  • Industry-based routing

    Qualified leads go to the salesperson for that industry with a summary.

  • First-round conversation

    Where you allow it, the agent handles first questions and books a meeting.

  • Outbound prospecting

    An optional engine finds and contacts new prospects.

See your pipeline in real time

A live view of every step from first contact to result. The figures below are a sample view with illustrative data.

Live pipeline viewLiveSample view, illustrative data
Leads qualified
34%
Time to first reply
29 sec
Qualified to meeting
40%
Pipeline funnel
From first contact to result, with the step-by-step conversion
  • Leads700
  • Qualified34% of leads238
  • Meetings booked40% of qualified96
  • Proposals43% of meetings booked41
Pipeline funnel
Leads700
Qualified238
Meetings booked96
Proposals41
Conversation outcomes
Who handled each conversation
76%resolved
  • Resolved by the agent76%
  • Handed to your team16%
  • Awaiting customer8%
Conversation outcomes
Resolved by the agent76%
Handed to your team16%
Awaiting customer8%
When enquiries arrive
Enquiries by day and time, in two-hour blocks
Mon
Tue
Wed
Thu
Fri
Sat
Sun
12 am6 am12 pm6 pm12 am
FewerMore

67% of enquiries in this sample arrive outside 10 am to 6 pm on weekdays. This is when slow teams lose leads.

When enquiries arrive
MonBusiest 8 pm to 10 pm, 38 enquiries
TueBusiest 10 am to 12 pm, 26 enquiries
WedBusiest 8 pm to 10 pm, 30 enquiries
ThuBusiest 8 pm to 10 pm, 35 enquiries
FriBusiest 10 am to 12 pm, 28 enquiries
SatBusiest 8 pm to 10 pm, 39 enquiries
SunBusiest 12 pm to 2 pm, 36 enquiries
Service levels
Share of conversations meeting each target
  • Replied within one minute92%
  • Qualified within five minutes82%
  • Follow-ups sent on time97%
Service levels
Replied within one minute92%
Qualified within five minutes82%
Follow-ups sent on time97%
Where enquiries come from
Share of enquiries by source
  • Click-to-chat ads34%
  • Ad lead forms28%
  • Search lead forms18%
  • Website14%
  • Outbound6%
Where enquiries come from
Click-to-chat ads34%
Ad lead forms28%
Search lead forms18%
Website14%
Outbound6%
Enquiries handled per week
Last eight weeks, rising as the system learns your process
81
Week 1Week 8
Enquiries handled per week
Week 149
Week 256
Week 358
Week 463
Week 569
Week 675
Week 779
Week 881
Live activity
Newest first. Sample events.
  • QualifiedHealthcare, 1 month
  • Routed toIndustry specialist
  • MeetingBooked
  • Follow-up sentReminder on day two
  • Handed to your teamSummary attached

What you will track

  • Share of leads qualified
  • Time to first reply
  • Qualified lead to meeting rate
  • Cost per qualified lead
  • Salesperson response time

Everything included

  • One chat number for many campaigns and industries
  • An expandable list of industries and salespeople
  • Human handoff with the conversation summary
  • Meeting booking on your calendar
  • Ad lead intake and chat qualification in the same system
  • An optional outbound engine for finding new prospects

Products used in this system

Questions about service businesses and agencies automation

Do salespeople need a new tool?

No. They receive leads in chat and call from their own phones.

Can I add another industry later?

Yes. Add the industry and its salesperson to the configuration.

Can it find new prospects too?

Yes. The outbound engine builds and contacts a prospect list.

Can I change the qualification questions?

Yes. Questions, scores and routes are configuration, not code.

See how this would run in your service businesses and agencies business.

Book a free automation audit. We will map your enquiry flow and show you the system for it.

Chat with us