IndustriesReal estate

Stop losing buyers to whoever replied first.

Enquiries from ads, your website and your chat number land in one system. An AI agent answers in seconds, qualifies budget and timeline, assigns the right salesperson and books the site visit.

  • Built for
  • Developers and builders
  • Real estate agencies
  • Brokers and channel partners
  • Project marketing teams
  • Property consultants
Property assistantOnlineHi, is a 3BHKavailable in Sector150?Yes, two towers haveunits. What budget andmove-in date suit you?Around 1.5 Cr, within3 months.Good fit. Site visiton Saturday at 11 AM?Type a messageLead scoreHOTSite visit bookedSat, 11:00Salesperson alertedWith chat summary
Channels
Ad lead forms, website forms and your business chat number
Records
Your CRM or a live sales dashboard
Schedules
Site visit reminders and a daily manager digest
AI role
Qualifies, scores and books. Your salesperson closes.

Where the revenue leaks

These are the three gaps we see most often, and the reason this system exists.

Leads arrive in five places

Ad forms, portals and website forms each send enquiries to a different inbox, so follow-up depends on who checks what.

The first reply decides the buyer

A buyer who waits an hour has already messaged three other projects. Manual replies cannot cover nights and weekends.

Site visits slip

Visits get booked on calls, forgotten by the team and rarely reconfirmed. Follow-up often stops after one or two attempts.

The same team and the same leads. A different result.

What changes when the routine work runs itself.

Without automation
With Lytemesh
Leads sit in separate inboxes until someone checks
Every lead lands in one pipeline the moment it arrives
First reply takes hours, often the next day
First reply in seconds, day or night
Salespeople chase buyers who were never serious
Only budget-ready, scored buyers reach your team
Site visits are fixed on calls and forgotten
Visits are booked in chat, reminded and reconfirmed
Follow-up stops after one or two attempts
Structured follow-up runs until the buyer replies or opts out
Managers guess which campaign works
Cost per visit and per booking, tracked by campaign

How your enquiries flow

Every channel in, every outcome out. This is the path your real estate enquiries take once the system is live.

Ad lead forms
Chat enquiries
Property portal leads
Phone calls
Broker referrals
Lytemesh automation
  • Understand
  • Qualify
  • Decide
  • Act
Lead qualified and scored
Site visit booked
Salesperson alerted
Follow-up sequence started
Source report updated
Live activitySample
  1. Broker referral logged with its source
  2. Missed call turned into a follow-up sequence
  3. Portal lead matched to the right salesperson
  • Ad lead forms leads to: Lead qualified and scored
  • Chat enquiries leads to: Site visit booked
  • Property portal leads leads to: Salesperson alerted
  • Phone calls leads to: Follow-up sequence started
  • Broker referrals leads to: Source report updated

How the system runs

The path of one enquiry through the automation, step by step.

Owner alertsLive
  • Lead scoreHOT
  • Site visit bookedSat, 11:00
  • Salesperson alertedWith chat summary
  1. Lead arrives

    An ad form, website form or chat message creates the lead in one place.

  2. Duplicate check

    The system matches phone and email, so a buyer is never recorded or greeted twice.

  3. Chat qualification

    The AI agent asks about budget, location, unit type and timeline, in the buyer’s language.

  4. Score and assign

    Each lead is scored hot, warm or cold using rules set per client, then assigned by your assignment rules.

  5. Site visit booking

    The agent books, reschedules or cancels the visit and confirms in chat.

  6. Reminders and digest

    Buyers get visit reminders. Managers get a daily digest of visits, new leads and pending follow-ups.

  7. Pipeline tracking

    Leads move through New, Contacted, Qualified, Site visit scheduled, Site visit completed, Negotiation and Booked or Lost, with a nurture loop for slow buyers.

What the automation does for your real estate business

Each capability is configured around your process, not forced into a template.

  • Instant buyer response

    Every enquiry gets a personal first reply in seconds, with project details, in the buyer’s language.

  • Budget and timeline qualification

    The agent asks unit type, budget, location and move-in date, then scores the lead hot, warm or cold.

  • Smart salesperson assignment

    Leads go to the right salesperson by project, source or rotation, with the chat summary attached.

  • Site visit booking and reminders

    Slots are offered, confirmed and reminded. Visits are reconfirmed to cut no-shows.

  • Nurture for slow buyers

    Buyers who are not ready move into a nurture loop and return to your team when they re-engage.

  • Campaign-level reporting

    See leads, visits and bookings by campaign, so spend follows what actually converts.

See your pipeline in real time

A live view of every step from first contact to result. The figures below are a sample view with illustrative data.

Live pipeline viewLiveSample view, illustrative data
Time to first reply
38 sec
Leads qualified
65%
Visits booked
126
Pipeline funnel
From first contact to result, with the step-by-step conversion
  • Enquiries480
  • Qualified65% of enquiries312
  • Site visits booked40% of qualified126
  • Bookings30% of site visits booked38
Pipeline funnel
Enquiries480
Qualified312
Site visits booked126
Bookings38
Conversation outcomes
Who handled each conversation
66%resolved
  • Resolved by the agent66%
  • Handed to your team20%
  • Awaiting customer14%
Conversation outcomes
Resolved by the agent66%
Handed to your team20%
Awaiting customer14%
When enquiries arrive
Enquiries by day and time, in two-hour blocks
Mon
Tue
Wed
Thu
Fri
Sat
Sun
12 am6 am12 pm6 pm12 am
FewerMore

67% of enquiries in this sample arrive outside 10 am to 6 pm on weekdays. This is when slow teams lose leads.

When enquiries arrive
MonBusiest 8 pm to 10 pm, 30 enquiries
TueBusiest 8 pm to 10 pm, 36 enquiries
WedBusiest 8 pm to 10 pm, 33 enquiries
ThuBusiest 12 pm to 2 pm, 27 enquiries
FriBusiest 8 pm to 10 pm, 37 enquiries
SatBusiest 6 pm to 8 pm, 35 enquiries
SunBusiest 8 pm to 10 pm, 39 enquiries
Service levels
Share of conversations meeting each target
  • Replied within one minute93%
  • Qualified within five minutes88%
  • Follow-ups sent on time99%
Service levels
Replied within one minute93%
Qualified within five minutes88%
Follow-ups sent on time99%
Where enquiries come from
Share of enquiries by source
  • Ad forms41%
  • Website26%
  • Portals18%
  • Chat11%
  • Referrals4%
Where enquiries come from
Ad forms41%
Website26%
Portals18%
Chat11%
Referrals4%
Enquiries handled per week
Last eight weeks, rising as the system learns your process
125
Week 1Week 8
Enquiries handled per week
Week 177
Week 283
Week 391
Week 498
Week 5104
Week 6107
Week 7118
Week 8125
Live activity
Newest first. Sample events.
  • Lead scoreHOT
  • Site visit bookedSat, 11:00
  • Salesperson alertedWith chat summary
  • Follow-up sentReminder on day two
  • Handed to your teamSummary attached

What you will track

  • First response time
  • Share of leads qualified
  • Site visits booked per 100 leads
  • Cost per site visit
  • Visit to booking rate

Broker broadcast automation

For agencies that sell through broker networks. One workflow sends your inventory to 10,000 to 20,000 brokers on chat and handles the replies.

  • Property data and the real listing photo merge into a fixed creative template, so every image is on brand and accurate
  • AI writes only the caption text
  • Broadcasts run on a schedule and repeat for each property
  • Broker replies enter the same journey: qualification, salesperson assignment and meeting booking
  • A dashboard shows sends, replies and meetings

Everything included

  • AI chat agent for qualification and site visit booking
  • One intake for every ad form, website form and chat enquiry
  • Hot, warm and cold scoring you can tune per project
  • Salesperson assignment rules
  • Reminder and daily digest schedules
  • Campaign-level reporting from lead to booking on a live dashboard
  • Multi-tenant design for agencies that run several developers or projects

Products used in this system

Questions about real estate automation

Can this work with our existing CRM?

Yes. Leads sync to the CRM you already use, or to a simple sheet if you do not have one.

Do salespeople have to learn a new tool?

No. They receive each qualified lead in chat with a conversation summary, then call or message from their own phone.

Can one setup run several projects or developers?

Yes. The system is multi-tenant. Each project has its own rules, salespeople and reporting.

What happens to buyers who are not ready?

They move to a nurture list and return to your team when they show interest again.

See how this would run in your real estate business.

Book a free automation audit. We will map your enquiry flow and show you the system for it.

Chat with us